As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 2711 THE CREW REPORTED THAT WHILE IN CRUISE THEY RECEIVED A FLAP FAIL CAUTION MESSAGE ON EICAS. THE CREW COMPLIED WITH AOM VOL 1 CHECKLIST, DECLARED AN EMERGENCY AND LANDED WITHOUT INCIDENT. REACTIVATED NR 2 ENGINE ANTI-ICE VALVE IAW 30-21-01, OPS CHECK NR 2 ENGINE ANTI ICE VALVE IAW 30-21-00. THE OPERATIONAL CHECK WAS GOOD. MEL RESTORED. THE AIRCRAFT WAS RETURNED TO SERVICE.