As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 4097 THE CREW REPORTED THAT ON CLIMB THROUGH 7000FT THEY RECEIVED A SPOILER FAIL INDICATION ON EICAS AS WELL AS OPEN INDICATION SPOILERS NEVER OPENED. THE AIRCRAFT WAS REMOVED FROM SERVICE. REPLACED RIGHT I/B SPOILER PROX SWITCH IAW 27-63-04. THE OPERATIONAL CHECK WAS GOOD. THE AIRCRAFT WAS RETURNED TO SERVICE.