As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3563 THE CREW REPORTED THE MAIN CABIN DOOR WAS DIFFICULT TO OPEN AND CLOSE - HANDLE ACTIVATION SEEMED STIFF. THE AIRCRAFT WAS REMOVED FROM SERVICE. CLEANED DOOR JAMB ROLLERS AND PERFORMED OPERATIONAL CHECK OF CABIN ENTRY DOOR AND FOUND TO BE WORKING NORMALLY IAW EMB AMM 52-22-02. THE AIRCRAFT WAS RETURNED TO SERVICE.