As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 2838 THE CREW REPORTED THE MAIN CABIN MAIN CABIN DOOR MUST BE HELD IN OPEN POSITION TO OPEN DOOR. THE AIRCRAFT WAS REMOVED FROM SERVICE. LUBED AND CLEANED MAIN DOOR FRAME ROLLERS IAW EMB 145 AMM 53-21-02. THE OPERATIONAL CHECK WAS GOOD. NO DEFECTS NOTED. THE AIRCRAFT WAS RETURNED TO SERVICE.