As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
NR 2 PACK IN AUTO MODE, F/A AND PASSENGERS REPORTED A BAD ODOR AND EXCESSIVE HEAT TOWARDS BACK OF ACFT. PERFORMED OPS CHECK OF NR 2 PACK IAW AMM 21-51-00. OPS CHECK GOOD AT THIS TIME COULD NOT DUPLICATE ODOR AND CABIN COOLING PROPERLY.