As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
F/A REPORTED MAIN CABIN DOOR DIFFICULT TO OPEN. PERFORMED MAIN DOOR INTERNAL ACTUATING HANDLE TEST IAW TASK 52-18-00-820-801. A MAX PUSH FORCE FROM DYNOMOMETER WAS 20 LBS WITHIN LIMITS OF 50 LBS. LUBED MAIN DOOR FRAME ROLLERS IAW MM 53-21-02. OPS CHECKED GOOD.