As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE. THE LATCH WOULD ONLY PARTIALLY MOVE. THE OUTSIDE LATCH MOVED ENOUGH TO PUSH THE DOOR OPEN AFTER GATE AGENT RAISED LATCH. CLEANED AND LUBED MAIN PAX DOOR FRAME ROLLERS IAW AMM 53-21-02. FOUND GOOD AT THIS TIME.