As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT ATTENDANT REPORTS MAIN PAX DOOR IS HARD TO OPEN & CLOSE. TROUBLE SHOT IAW FIM 52-18-00. INSTALLED MISSING WASHER ON MAIN DOOR UPPER SUPPORT LINK ON NUT SIDE. PERFORMED MAIN DOOR LUBRICATION ON ALL INTERNAL ACTUATING & LOCKING MECHANISMS, ALSO PERFORMED PULL CHECK OF MAIN DOOR HANDLE IAW AMM 52-18-00. OPERATIONS CHECKED GOOD.