Service difficulty report · Windshield · Boeing 7373H4

Difficulty date
April 6, 2014
Submitted
April 8, 2014
Operation
Air carrier
Aircraft
N650SW
Make and model
Boeing 7373H4
Aircraft serial
27720
Aircraft time
53,405 hours, 42,442 cycles
Part
Windshield
Part number
8300005604
Part serial
13825D
Condition
Cracked
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DIVERT & DECLARED EMERGENCY. FIRST OFFICER`S FWD WINDSHIELD ARCING AT FL350 TURNED OFF PITOT HEAT, 1.5 MIN LATER WINDSHIELD CRACKED. R & R R1 WINDOW & HEAT CONTROLLER IAW MM.

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