Service difficulty report · Counter · Boeing 7377H4

Difficulty date
November 23, 2019
Submitted
November 25, 2019
Operation
Air carrier
Aircraft
N279WN
Make and model
Boeing 7377H4
Aircraft serial
32532
Aircraft time
43,631 hours, 26,111 cycles
Part
Counter
Part number
6545123
Condition
Faulty
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DIVERSION/DECLARED EMERGENCY--------------------------------------------------------IN CRUISE AT FL 380, NOTICED SMOKE COMING FROM CAPTAIN'S TRIP IDENTIFICATION COUNTER. FOLLOWED SMOKE, FIRE, FUME CHECKLIST AND TURNED MAIN PANEL LIGHTING KNOB TO OFF. SMOKE DISSIPATED BUT ELECTRICAL ODOR IS STILL PRESENT. ODOR DISSIPATED AFTER ARRIVING AT GATE. / PERFORMED FIM TASK 21-00 TASK 806 FOUND CAPTAIN'S TRIP IDENTIFICATION COUNTER AT FAULT. R&R CAPTAIN'S TRIP COUNTER PER AMM.

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