SDR SWAA2025082204462

Service difficulty report · Isolation Mount · Boeing 7378

Difficulty date: August 14, 2025
Submitted: August 22, 2025
Operation: Air carrier
Aircraft: N8778Q
Make and model: Boeing 7378
Aircraft serial: 67513
Aircraft time: 9,501 hours, 4,909 cycles
System (JASC): 2560 · Emergency Equipment
Part: Isolation Mount
Condition: Damaged
Location: Zone 800
Stage of operation: IN
How discovered: V
Nature of condition: O
Precautionary procedure: K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFT SERVICE DOOR FWD UPPER ESCAPE SLIDE MOUNTING ASSY HAS 2 EA DAMAGED ISOLATORS.<[01] ALL STEPS COMPLETED REMOVED ASD ESCAPE SLIDE MOUNTING ASSY AND BACKPLATE PER SRM 51-40-02 & BOEING DWG 149A9480 REV: - SHEET 27 REMOVED AND REPLACED DAMAGED ASD FWD UPPER ESCAPE SLIDE MOUNTING ASSY ISOLATORS PER SRM 51-40-02 & BOEING DWG 149A9480 REV: - SHEET 27 INSTALLED ASD ESCAPE SLIDE MOUNTING ASSY AND BACKPLATE PER SRM 51-40-02 & BOEING DWG 149A9480 REV: - SHEET 27;[02] VERIFIED ACTION 1;<BR>JOB COMPLETE.

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