Service difficulty report · Starter · Boeing 7378H4

Difficulty date
January 13, 2026
Submitted
January 14, 2026
Operation
Air carrier
Aircraft
N8320J
Make and model
Boeing 7378H4
Aircraft serial
36686
Aircraft time
44,144 hours, 20,891 cycles
Engine
Cfmint CFM567B27E
Part
Starter
Condition
Faulted
Location
Nr 2 Engine
Stage of operation
TX
How discovered
O
Nature of condition
B
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NR 2 ENGINE POSSIBLE HUNG START. NO LIGHT OFF. N2 AT APROX 20%. SMOKE OBSERVED BY GROUND CREW. NO SMOKE IN CABIN. GROUND CREW INFORMED PILOTS THAT SMOKE DISIPATED. NO OTHER ABNORMAL INDICATIONS OR ENG FIRE LIGHT OBSERVED IN COCKPIT. ENG START LEVER NR 2 NEVER MOVED FROM CUT-OFF POSITION. R & R NR 2 ENGINE STARTER PER M/M 80-11-01. PERFORMED NR 2 ENGINE START PER M/M 71-00-00. OPS CHECKS NORMAL.

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