What was found
PASSENGER STOW HANDLE MESSAGE ON EICAS. UNABLE TO CLOSE AND LATCH PASSENGER DOOR. FOUND BROKEN SCREW IN LATCHING MECHANISM. REPLACED SCREW IAW A/C MM 51-11-02. OPS CHECK GOOD.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
PASSENGER STOW HANDLE MESSAGE ON EICAS. UNABLE TO CLOSE AND LATCH PASSENGER DOOR. FOUND BROKEN SCREW IN LATCHING MECHANISM. REPLACED SCREW IAW A/C MM 51-11-02. OPS CHECK GOOD.