As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
''FLAP FAIL'' CAUTION MESSAGE CAME ON IN FLIGHT IN LIGHT TURBULANCE, ALONG WITH ''BTMS ICONS'' ON FLIGHT CONTROL PAGE. FLAPS INDICATED ''0'' WITH AMBER ICONS. PERFORMED QRH PROCEDURES. LANDED WITH FLAPS ''0''.REMOVED AND REPLACED LEFT AND RIGHT BPSU IAW 27-51-10. RIGGED BPSU'S IAW MM 27-51-10. FLAP SYSTEM OPS CHECK GOOD AT THIS TIME IAW 27-54-00. (LT BPSU) PN OFF 855D100-11 SN OFF 1709.