As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
UNABLE TO CONTROL FUEL BALANCE WITH FUEL VALVE DISABLED OPEN. FUEL QUICKLY WENT OVER 1000 IMBALANCE AND CREW HAD TO USE SLIPS AND TURNS TO CONTROL FUEL BALANCE. DIVERTED TO RST. FLIGHT 3037 CLOSEDPERFORMED OPS CHECK OF FUEL TRANSFER SYSTEM. IAW AMM. OPS CHECK GOOD