What was found
CLIMBING THRU 12,000 I NOTICED ARCING ON THE LOWER PORTION OF THE CAPTAINS WINDSHIELD AND SHORTLY AFTER THAT THE WINDSHIELD SHATTERED. WE COMPLIED WITH THE QRH 11-19 PROCEDURE AND THEN RETURNED TO KMLU AND LANDED WITHOUT INCIDENT. FILED CLOSED RO 10/5/2020. THIS DISCREPANCY WAS TRANSFERRED WITH THE FOLLOWING CORRECTIVE ACTION: REMOVED AND REPLACED LT CAPTAINS WINDSHIELD WITH A SERVICEABLE UNIT, REFERENCE APPLICABLE STEPS IN CRJ200AMM. SEE ATTACHED TASK CARD.