As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
LEFT WINDSHIELD SHATTERED AT FL 320. LT WINDSHIELD HEAT CAUTION MESSAGE AT SAME TIME. FILED CLOSED RO 10/3/2020. REMOVED AND REPLACED LT WINDSHIELD WITH SERVICEABLE UNIT, REF AMM. OPERATIONAL CHECK OF WINDSHIELD HEAT WAS FOUND TO BE GOOD, WITH NO DISCREPANCIES AT THIS TIME.