As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CA SIDE WINDSCREEN OUTSIDE GLASS SHATTERED AT CRUISE / ALSO HAD A L WINDSHIELD HEAT IN CRUISE (FLIGHT 3019 - FILED CLOSED) R&R CAPTAIN'S WINDSHIELD IN REFERENCE TO TASK CARD 56-220-1000-SKY. OPS/LEAK CHECK GOOD. PLEASE REFERENCE AML 890895 FOR LH WINDSHIELD HEAT MESSAGE FOR CORRECTIVE ACTION