As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
LEFT WINDSHIELD HEAT CAUTION MESSAGE AT CRUISE. RAN QRH AND THE MESSAGE CLEARED. SHORTLY LATER THE ENTIRE LEFT OUTER WINDSHIELD CRACKED AND IS FULLY WEBBED. (FLIGHT 5562 - FILED CLOSED) CONFIRMED IT IS LEFT SIDE WINDOW THAT IS FULLY CRACKED NOT LEFT WINDSHIELD.SEE AML 1516528PERFORMED OPS CHECK OF LH AND RH WINDSHIELD TEMPERATURE CONTROLLER IN REF TO CRJ 700 AMM 30-41-06, OPS CHECK GOOD OF LH AD RH WINDSHIELD AT THIS TIME.