Service difficulty report · Fmc · Boeing 747428

Difficulty date
January 23, 2021
Submitted
March 4, 2021
Operation
Air carrier
Aircraft
N919CA
Make and model
Boeing 747428
Aircraft serial
25302
Aircraft time
101,456 hours, 15,107 cycles
Part
Fmc
Part number
4052508960
Part serial
00778668
Condition
Failed
Location
Right
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DISCREPANCY: LP 43593 - AIRCRAFT ENCOUNTERED A FAULT IN THE RIGHT FLIGHT MANAGEMENT COMPUTER (FMC). SIMULTANEOUSLY WITH THIS FAULT, AN AUTO-PILOT (A/P) CAUTION ILLUMINATED WITH AN UNCOMMANDED "NOSE DOWN" PITCH IN THE AIRCRAFT WITH THE A/P ENGAGED. IMMEDIATE ACTIONS: A/P WAS DISCONNECTED AND NOSE DOWN CONDITION CORRECTED. NO FURTHER ISSUES DURING THE REMAINDER OF THE FLIGHT. CORRECTIVE ACTION: THE RIGHT FMC WAS REPLACED WITH OPS CHECK NORMAL, AND THE A/P SYSTEM WAS WAS FUNCTIONALLY TESTED THROUGH ALL PARAMETERS WITH NO ISSUES NOTED.