As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
HUNG START ON RT ENG 2ND ATTEMPT, NO ROTATION. STARTER SHEARED- STARTER AND VALVE ON HAND. FOUND STARTER HOUSING ASSY CRACKED ON GEARBOX. HOUSING ON HAND. REPLACED NR 2 ENGINE STARTER DRIVE COUPLING. ALSO REPLACED STARTER DRIVE OIL SEAL. REPLACED STARTER. REPLACED START CONTROL VLV. ACP ETOPS VERIFICATION FLT DUE TO STARTER DRIVE COUPLING REPLACED. NORMAL OPERATION NOTED BY CREW.