Service difficulty report · Satcom · Boeing 777222

Difficulty date
June 9, 2010
Submitted
June 18, 2010
Operation
Air carrier
Aircraft
N774UA
Make and model
Boeing 777222
Aircraft serial
26936
Aircraft time
58,397 hours, 11,393 cycles
Engine
Pwa PW4077
Part
Satcom
Part number
8220314102
Part serial
41
Condition
Faulted
Location
Position 1
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM EICAS MSG AND 2 STATUS MSGS AFTER ALIGNMENT. RESET CB'S, FOLLOWED FIM FOR MSG 2368893 & 2360031, NO FAULTS. LOGGED ON AND PASSED MAT GROUND TEST. USING AHM FOUND MSG 2360061 SEVERAL TIMES, IAW FIM TASK 23-15 804 LGA HPA NEEDS TO BE REPLACED. OUT OF STOCK LAXJL. FOUND MSG23-68893 ACTIVE. IAW FIM SUSPECT SDU M23106. REPLACED SDU IAW MM. COMPLETED OPS CHECK BY CALLING SMC. 2 SEGMENTS LATER RCV'D EICAS MESSAGES SATCOM SYS AND SATCOM HGA DISPLAYED. TRIED CBS RESET P110 E17 E20 & E21,NO HELP. NEEDS MORE TIME FOR TROUBLESHOOTING. REACTIVATED SATCOM SYS AND IT LOGGED NORMALLY. GROUND TEST ACCOMPLISHED AND IT PASSED.