Service difficulty report · Satcom · Boeing 777222

Difficulty date
April 15, 2011
Submitted
May 6, 2011
Operation
Air carrier
Aircraft
N787UA
Make and model
Boeing 777222
Aircraft serial
26939
Aircraft time
61,265 hours, 9,070 cycles
Engine
Pwa PW40903
Part
Satcom
Part number
8220314102
Part serial
7
Condition
Faulty
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATVOICE LOST ON ALL TRIP. STATUS SAT HIGH GAIN CYCLES ON AND OFF. REPLACED SATELLITE DATA UNIT M23106 IAW MM AS PER FIM 23-15 TASK FOR MAINT MSG 23-60021. SATCOM BITE AND SYS OPERATIONAL TESTS PASSED.