Service difficulty report · Terminal Block · Boeing 777222

Difficulty date
August 7, 2011
Submitted
September 6, 2011
Operation
Air carrier
Aircraft
N797UA
Make and model
Boeing 777222
Aircraft serial
26924
Aircraft time
59,928 hours, 8,516 cycles
Engine
Pwa PW40903
Part
Terminal Block
Part number
GB02981
Condition
Faulty
Location
Crew Rest
Stage of operation
IN
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SMOKE DETECTORS IN FLIGHT CREW REST ARE RENDERED INOP BY 'ALL TEST' ON CSCP. SMOKE DETECTORS OP NORMAL AFTER 'RESET', BUT BECOME DISABLED AFTER 'ALL TEST'. TRIED NEW SMOKE DETECTOR AND OEU, NO HELP RE WD 26-14-51. TRIED OEU OPS AND CDB REINSTALL -- NO HELP. REQUEST ENGINEERING ASSISTANCE TO IDENTIFY POSSIBLE SOFTWARE PROBLEMS. REF WDM 26-14-51. OTHER A/C HAVE HAD PROBS WITH SM5, D263, GB02981. ALSO PANASONIC HANDSET WAS ROOT CAUSE ON 2885 FOR SIMILAR ISSUE. CLOSED CB AND DOWNLOAD CONFIG DATA, NO HELP. AFTER RESET, SMOKE TESTED OK PER MM. SUSPECT CSCP TEST FUNCTION PROBLEM, CLOSED AND COLLERED CB PER MEL. ACP TEST REF AMM & TESTING GOOD.