Service difficulty report · Diplexer · Boeing 777222

Difficulty date
August 31, 2011
Submitted
September 12, 2011
Operation
Air carrier
Aircraft
N787UA
Make and model
Boeing 777222
Aircraft serial
26939
Aircraft time
63,231 hours, 9,296 cycles
Engine
Pwa PW40903
Part
Diplexer
Part number
511610500
Part serial
24
Condition
Faulty
Location
Satcom
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
D

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM VOICE AND DATA SHOW INOP ON EICAS, UNABLE TO CONTACT SAM USING SATCOM. ACCMP'D SATCOM TEST THRU MAT SATCOM CK OK ACCMP'D SATVOICE CALL TO CHI. CHECKS OKAY. REPLACED LOW NOISE AMPLIFIER-DIPLEXER FOR HGA PORT, L SYS PER MM. SATCOM SYSTEM CHECKS OK. BOEING AHM PROGRAM HAS DETECTED SATCOM VOICE ADVISORY MSG WITH ASSOCIATED MAINT MSG 23-60071 (LNA-DIPLEXER FOR HGA(PORT, L SYS) HAS A FAULT. NEED TO ACP FIM 23-15 TASK 805. IF NO FAULT FOUND REPLACED THE PORT (LEFT) LNA-DIPLEXER FOR SIDE MOUNTED HGA-L (M23088) PCN 580-9035 PER MM. REPLACED PORT LNA-DIPLEXER PER MM, SATCOM SYSTEM CHECKS OKAY. REPOSITIONED AIRCRAFT & ACCOMPLISHED SATCOM OPERATIONAL CHECK USING PORT LNA DIPLEXER. SATCOM SYSTEM CHECKS OKAY.