Service difficulty report · Computer · Boeing 777222

Difficulty date
November 9, 2011
Submitted
November 18, 2011
Operation
Air carrier
Aircraft
N796UA
Make and model
Boeing 777222
Aircraft serial
26931
Aircraft time
61,835 hours, 8,764 cycles
Engine
Pwa PW40903
Part
Computer
Part number
4917711
Part serial
10534
Condition
Faulty
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PER A CHECK JC 2-2020B, MAINT MESSAGE REVIEW FOUND MAINT MSG 27-14008 PFC (CTR) LANE 3 HAS A FAULT HAS OCCURED MORE THAN ONCE IN LAST 5 FLT LEGS. :T/S PER FIM27-02 TASK 937, LANE WON'T RESET, TRIED NEW PFC BUT INCOMPATABLE OPS SOFTWARE INSTALLED, CAN'T DATA LOAD OPS SOFTWARE WITH LANE FAULT AND CAN'T RESET LANE FAULT WITH INCOMPATABLE OPS SOFTWARE, NEED NEW PFC WITH OPS SOFTWARE P/N 2762-PFC-741-00 ALREADY INSTALLED. INSTALLED NEW "CTR PFC" P-N 49-177-12 MR27027 DASH-34 AND THIS "PFC" FAILS "LRU & LANE RESET", ALSO UNABLE TO LOAD CORRECT OPS SOFTWARE 2762-PFC-741-00 ON THIS NEW "CTR PFC" PER AMM.