As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WINDOW EICAS MESSAGE DISPLAYED. INOPERATIVE LIGHT DID NOT EXTINGUISH WHEN SWITCH WAS RECYCLED TO OFF THEN ON. BITE CHECKED, CONTROLLER FAULTED. FOUND DAMAGED TERMINAL BLOCKS ON WIRE HARNESS, HARNESS BRITTLE, TROUBLESHOOTING FOUND RECESSED PINS 2 AND 3 ON CONNECTOR D5870P. REPLACED CONNECTOR D5870P IAW SWPM 20-61-00, OPS CHECKED GOOD. WINDOW HEAT SYSTEM.