Service difficulty report · Battery · Boeing 777222

Difficulty date
November 2, 2012
Submitted
November 7, 2012
Operation
Air carrier
Aircraft
N784UA
Make and model
Boeing 777222
Aircraft serial
26951
Aircraft time
69,527 hours, 9,764 cycles
Engine
Pwa PW4090
Part
Battery
Condition
Discharged
Location
Sat Phone
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PHONE INOPERATIVE IN CABIN. ON START UP FAULT BALL DISPLAYED ON CTU. TEST EQUIPMENT CHECKED OUT TO RESET CTU AND TROUBLESHOT BUT LAPTOP BATTERY DEAD.