As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
L1 DOOR HAS A SCRAPING METAL SOUND WHEN BEGINNING TO OPEN DOOR FROM INSIDE. DOOR GUST LOCK VERY DIFFICULT TO UNLOCK. REPLACED HOLD OPEN LOCK ROTARY SNUBBER. REPLACED DR 1L SPRING CYL COUNTER BALANCE PER MM. INSPECTED SHAFT FOR SNUBBER AND UPPER HINGE SHAFT AND BEARINGS INSTALLATION.