As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING APPROACH CREW RECEIVED A "FLAP FAIL" EICAS MESSAGE. THE CREW CYCLED THE FLAPS AND THEY FAILED TO EXTEND ON BOTH ATTEMPTS. AIRCRAFT LANDED WITHOUT INCIDENT. MAINTENANCE CLEARED INHIBITS AND RELEASED BRAKE, ALL TRIP INDICATORS CHECKED GOOD. DISCREPANCY REPEATED 12-11-2008 FLAP FAIL ON DESCENT AFTER SELECTING FLAPS 2. MAINTENANCE LUBED AND RESET ACTUATORS AND OPS CHECKED SEVERAL TIMES WITHOUT A FAULT. MAINTENANCE IS SCHEDULED TO REPLACE THE LT AND RT NR 3 FLAP ACTUATORS.