Service difficulty report · Fuel Cell · Boeing 74747UF

Difficulty date
November 17, 2013
Submitted
November 20, 2013
Operation
Air carrier
Aircraft
N493MC
Make and model
Boeing 74747UF
Aircraft serial
29254
Aircraft time
126,772 hours, 19,968 cycles
Part
Fuel Cell
Condition
Contaminated
Stage of operation
TX
How discovered
O
Nature of condition
R
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ENG 2 FUEL FILTER EICAS MESSAGE APPEARED AND DURING LT TURN INTO PARKING THERE WAS NO REPSONSE FROM ENGINE 4 WHEN POWER DEMANDED. FOUND FUEL CONTAMINATED IN ALL FUEL TANKS. CLEANING OF FUEL TANKS CURRENTLY IN PROGRESS. ALL ENGINE FUEL FILTERS AND APU FUEL FILTER REPLACED.

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