As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
# 2 ENGINE DID NOT START WITH SINGLE IGNITER , SWITCHED TO BOTH FOR BOTH ENGINE STARTS. PERFORMED NO.2 SYS IGNITION AUDIBLE TEST. CONFIRMED ONLY ONE IGNITER IS OPERATING WITH SWITCH SET TO 'BOTH'. A/C DOWNGRADED TO ER 60. PLACARDS INSTALLED. REMOVED AND REPLACED #1 IGN EXCITER & #1 IGN PLUG ON #2 ENG IAW AMM 74-11-01 & 74-21-02. PERFORMED OPS CHECK IAW AMM 71-00-00, OPS CHECK GOOD AT THIS TIME.