Service difficulty report · Starter · Boeing 767375

Difficulty date
May 19, 2020
Submitted
May 22, 2020
Operation
Air carrier
Aircraft
N1709A
Make and model
Boeing 767375
Aircraft serial
24086
Aircraft time
93,987 hours, 22,035 cycles
Part
Starter
Part number
350544851
Part serial
GRTA8840
Condition
Failed
Location
Engine
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING L ENG START WHEN STARTER MOVED TO "GND" DUCT PRESS DROPPED TO ALMOST NOTHING, N2 NEVER SPOOLED UP TO MORE THAN 15%. DUCT PRESS WAS 30 PSI PRIOR TO THIS.(<P>SWAPPED ECU WITH KNOWN GOOD PART, OPS CHECK BAD. RETURNED AIRCRAFT TO ORIGINAL CONFIG. TRANSFERRED TO MDDR #128556, CAT 'C', DUE 29MAY20. MCC NOTIFIED. PLACARDS INSTALLED. DDG 49-11-01-01. YK @ 13:46. APU PNEUMATICS INOP. </P><P>LP 1189517: REMOVED AND REPLACED BOTH ENGINE STARTERS (STARTER OFF PART: PN <SPAN>3505448-5, SN </SPAN><SPAN>AEX02712C</SPAN><SPAN>) AND BOTH ENGINE START VALVES (OFF PARTS: PN </SPAN><SPAN>3291172-3, SN 410C; PN 3291172-3, SN 1683C</SPAN><SPAN>) IAW B767 AMM REF 80-11-01 AND 80-11-02. BOTH ENGINE STARTERS AND APU OPS CHECKED GOOD IAW AMM 71-00-00. THIS CLEARS MDDR 128556.</SPAN></P>)