Service difficulty report · Computer · Boeing 767306

Difficulty date
August 26, 2020
Submitted
August 28, 2020
Operation
Air carrier
Aircraft
N1399A
Make and model
Boeing 767306
Aircraft serial
27959
Aircraft time
91,930 hours, 17,842 cycles
Engine
Ge CF680C2B7F
Part
Computer
Part number
8221033100
Part serial
697
Condition
Faulted
Location
Eicas
Stage of operation
TX
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RT STARTER CUT OUT MSG CAUTION INTERMITTENT AT 31,000 FT. MSG CAUSED BY FAULTY L EICAS COMPUTER. REF ITEM #3 FOR REPLACEMENT OF EICAS COMPUTER, RAN RT ENGINE IAW AMM 71-00-00. OPS CHECK GOOD. RT STARTER CUTOUT MSG DID NOT RETURN. ITEM 3: REMOVED AND REPLACED L EICAS COMPUTER IAW 31-41-02 AND UPLOADED CORRECT SOFTWARE IAW 31-41-02-201. OPS CHK GOOD.