What was found
AT GATE ARRIVAL IN CLT, THE L1 DOOR WOULD NOT OPEN AND TOOK EXCESSIVE FORCE BEYOND NORMAL TO DEPLANE PASSENGERS. MAINTENANCE REMOVED AND REPLACED SHEARED PIN GOING THROUGH RADIUS LINKS AND GUIDE ARM. OPERATIONAL CHECK OF DOOR GOOD.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
AT GATE ARRIVAL IN CLT, THE L1 DOOR WOULD NOT OPEN AND TOOK EXCESSIVE FORCE BEYOND NORMAL TO DEPLANE PASSENGERS. MAINTENANCE REMOVED AND REPLACED SHEARED PIN GOING THROUGH RADIUS LINKS AND GUIDE ARM. OPERATIONAL CHECK OF DOOR GOOD.