As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE, ENROUTE FROM CLT TO BDL, CREW REPORTED THE FIRST OFFICERS WINDSHIELD OUTER PANE HAD CRACKED, BUT COULD CONTINUE ONTO BDL. A SPARE AIRCRAFT WAS AVAILABLE IN PHL. IT WAS DECIDED TO DIVERT TO PHL INSTEAD FOR REPAIR. FLIGHT LANDED IN PHL WITHOUT INCIDENT. NO EMERGENCY WAS DECLARED. MAINTENANCE REMOVED AND REPLACED THE FIRST OFFICERS WINDSHIELD PER JOB CARD 03L10156001. PERFORMED SATISFACTORY OPERATIONAL CHECK.