As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PHL - PILOT REPORTED THE FORWARD MAIN ENTRY DOOR WILL NOT OPEN OR CLOSE. MAINTENANCE FOUND THE UPPER HINGE HOLD OPEN MECHANISM JAMMED. REPLACED MISSING WASHER AND REMOVED AND REPLACED PIN ON FORWARD ENTRY DOOR RELEASE LEVER IN ASSOCIATION WITH MM 52-10-00. DOOR OPERATES SMOOTHLY. AIRCRAFT OK FOR SERVICE.