As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SAL - EES - S5 CHECK - THE AMOUNT OF LOAD REQUIRED TO OPERATE THE INNER DOOR HANDLE TO OPEN PASSENGER / CREW DOOR 831 WAS MORE THAN THE ALLOWABLE LIMITS. ADJUSTED PASSENGER / CREW DOOR 831 INNER DOOR HANDLE IAW A320 AMM 52-11-00-991-008.