As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLT 1704 - CLT-BDL - OTHER - CREW REPORTED THE FIRST OFFICER'S WINDOW HEAT ARCING. RIGHT SIDE WAS BURNED UP. LEFT SIDE FIRST OFFICER'S WINDOW HEAT WORKS BUT RIGHT SIDE DOES NOT. MAINTENANCE REMOVED AND REPLACED THE FIRST OFFICER'S R1 FIXED WINSHIELD PER MM 56-11-11. OPS TEST OF R1 WINDOW HEAT PER MM 30-41-00-735-047 GOOD.