Service difficulty report · Windshield · Boeing 7373B7

Difficulty date
October 25, 2011
Submitted
October 26, 2011
Operation
Air carrier
Aircraft
N530AU
Make and model
Boeing 7373B7
Aircraft serial
24412
Aircraft time
64,727 hours, 40,993 cycles
Part
Windshield
Part number
5893543139
Part serial
05024H7787
Condition
Cracked
Location
Cockpit
Part time
10,843 hours, 8,179 cycles
Stage of operation
CR
How discovered
V
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE FROM CLT TO IAH, THE CAPTAIN'S NR 1 WINDOW BEGAN ARCING AND THEN SHATTERED AT FL340. CREW DECLARED AN EMERGENCY AND DIVERTED TO THE NEAREST SUITABLE AIRPORT AT BHM. FLIGHT LANDED WITHOUT FURTHER INCIDENT. MAINTENANCE REMOVED AND REPLACED THE CAPTAIN'S NR 1 WINDOW PER AMM 56-11-11-401. ALSO, REMOVED AND REPLACED CAPTAIN'S NR 1 WINDOW HEAT CONTROL UNIT. REMOVED MODE CONTROL PANEL FOR WINDOW REPLACEMENT. RE-INSTALLED MODE CONTROL PANEL AND PERFORMED SATISFACTORY OPS CHECK PER AMM 22-11-34-745-001. OPS CHECK NORMAL.

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