As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
EN ROUTE FROM BDL TO CLT, DURING CRUISE AT FL360, THE FIRST OFFICER'S WINDSHIELD CRACKED. FLIGHT DIVERTED TO PHL AND LANDED WITHOUT FURTHER INCIDENT. NO OVERWEIGHT LANDING AND NO EMERGENCY WAS DECLARED. MAINTENANCE REMOVED AND REPLACED THE FIRST OFFICER'S WINDSHIELD PER J/C 03L10156001. ALSO, REMOVED AND REPLACED THE FORWARD WINDOW HEAT CONTROLLER RT PER TASK 30-41-11.