As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW REPORTED THE FORWARD PASSENGER ENTRY DOOR (LEFT), HANGS UP WHEN HANDLE IS TURNED 1/4 TURN. MAINTENANCE FOUND LOCK TAB WASHER LOCK SHEARED PERMITTING AFT UPPER GATE TO LOOSEN AND JAM ON DOOR DURING OPENING. REPLACED LOCK TAB WASHER, REFERENCE IPC 52-11-11-05, PER AMM 52-11-51. DOOR OPS CHECK OK PER AMM 52-11-00. HANDLE ASSEMBLY CAM PLATE AND ROLLERS SHOW NO EXCESSIVE WEAR. AIRCRAFT OK FOR SERVICE.