Service difficulty report · Window · Boeing 7373B7

Difficulty date
February 14, 1997
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N504AU
Make and model
Boeing 7373B7
Aircraft serial
23379
Part
Window
Part number
5893543109
Condition
Cracked
Location
Lt Cockpit
Stage of operation
CR
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CLT - FLT 1198 - DURING CRUISE AT FL 350, CREW HEARD A LOUD POP. THE OUTER PANE OF THE CAPTAIN'S WINDSHIELD CRACKED. CREW TURNED OFF WINDOW HEAT AND FOLLOWED THE PROCEDURES OUTLINED IN THE PILOT'S HANDBOOK. CREW ELECTED TO RETURN TO FIELD AT CLT. NO EMERGENCY WAS DECLARED AND THE FLIGHT LANDED WITHOUT FURTHER INCIDENT. MAINTENANCE REMOVED AND REPLACED THE CAPTAIN'S NR 1 LT WINDOW ASSEMBLY AND THE NR 1 LT WINDOW HEAT CONTROL UNIT, P/N 8300005602. WINDOW HEAT OPERATIONAL CHECK GOOD. LEAK CHECK GOOD. (X)

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