Service difficulty report · Windshield · Boeing 737301

Difficulty date
January 24, 1999
Submitted
March 26, 2000
Operation
Air carrier
Aircraft
N586US
Make and model
Boeing 737301
Aircraft serial
23931
Part
Windshield
Part number
PPG5893543110
Condition
Cracked
Location
Flt Compartment
Part time
25,842 hours
Stage of operation
CR
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

IND - FLT125 - AT FL350, THE CAPTAIN NOTICED AN AREA OF SEVERAL SMALL CRACKS IN THE OUTER PANE AT THE TOP CENTER OF THE FIRST OFFICERS FORWARD WINDSHIELD. QUICK REFERENCE HANDBOOK PROCEDURES WERE FOLLOWED. FLIGHT DIVERTED TO PIT AND LANDED WITHOUT FURTHER INCIDENT. NO EMERGENCY WAS DECLARED. MAINTENANCE REMOVED AND REPLACED THE R-1 WINDSHIELD PER JOB PROCEDURE CARD. ALSO, REPLACED WINDOW HEAT CONTROL UNIT (P/N 231-2) FOR THE R-1 WINDSHIELD AS PRECAUTIONARY. OPERATIONAL CHECK GOOD. (M)