Service difficulty report · Water Heater · Cndair CL6002B16

Difficulty date
November 7, 2008
Submitted
November 18, 2008
Operation
General aviation
Filed by
VJ1R560K
Gulfstream Aerospace Services Corporation
Make and model
Cndair CL6002B16
Aircraft serial
5016
Part
Water Heater
Part number
500120701
Condition
Overtemp
Location
Zone 900
Stage of operation
CR
How discovered
O
Nature of condition
M, B
Precautionary procedure
B, A, H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ACFT AT CRUISING ALTITUDE WHEN A PASSENGER ADVISED THE CREW THAT THEY COULD ODOR SOMETHING BURNING IN THE CABIN AREA. THE CREW DECLARED AN EMERGENCY AND DIVERTED. AFTER LANDING, THE PROBLEM WAS DETERMINED TO BE THE LAVATORY WATER HEATER HAD OVER HEATED CAUSING THE HEATER BLANKET TO EMIT SMOKE AND FUMES. THE WATER HEATER SYS WAS DISABLED BY PULLING THE SYS CIRCUIT BREAKER AND THE ACFT RETURNED TO DEPARTURE. THIS IS THE THIRD SUCH INCIDENT INVOLVING CANADIAN REGISTERED AIRCRAFT. THE WATER HEATERS WERE UTILIZED FROM 1981 TO 1997 IAW STC SA4370SW IN APPROX 200 NEW ACFT EXECUTIVE INTERIOR INSTALLATIONS. THERE ARE POSSIBLY (2) PER INTERIOR ONE LOCATED BEHIND THE GALLEY AND ONE LOCATED BEHIND THE LAVATORY VANITY. A CORRECTIVE ACTION GROUP AT MFG, IS CURRENTLY WORKING ON A FLEET WIDE SOLUTION. INITIAL DISCUSSIONS BETWEEN MFGS INVOLVE INFORMING THE FLEET'S OPERATORS TO VISUALLY INSPECT THEIR WATER HEATERS, DISABLING THE HOT WATER HEATERS BY PULLING THE CIRCUIT BREAKER, PLACARDING "INOP", AND REPLACING THE WATER HEATERS WITH AN ACCEPTABLE HOT WATER HEATER.