As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW REPORTED CROSSFLOW PUMP CAS MESSAGE IN FLIGHT. GRAVITY CROSSFLOW DID NOT APPEAR TO BALANCE FUEL. FUEL IMBALANCE FOLLOWED. COULD NOT BALANCE FUEL USING ASYMMETRICAL THRUST. CREW DIVERTED AND LANDED WITHOUT INCIDENT. MAINTENANCE RESET FUEL SYS AND COMPLIED WITH OPS CHECKS IAW AND GROUND RAN. FUEL COMPUTER AND FUEL SYSTEM OPS CHECKS GOOD. ACFT RELEASED FOR SERVICE.