As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHILE AT FL320, RIGHT WS CRACKED AND RECEIVED W/S HEAT MSG. BEGAN DESCENT AND RAN QRH. QRH CALLED FOR NEAREST SUITABLE. ONCE AT FL140, DECIDED TO DIVERT TO PHL. EMERGENCY WAS DECLARED AND TRUCKS DID ROLL. CABIN WAS NOT BRACED. UPON LANDING ON RWY 27L, AIRCRAFT WAS ABLE TO TAXI UNDER ITS OWN POWER TO GATE. FERRIED AIRCRAFT TO ORF. REMOVED AND REPLACED RH WINDSHIELD AND REMOVED AND REPLACED WINDSHIELD HEAT CONTROLLER, OPS AND LEAK CHECK GOOD.