Service difficulty report · Windshield · Cndair CL6002C10

Difficulty date
November 24, 2020
Submitted
November 25, 2020
Operation
Air carrier
Aircraft
N709PS
Make and model
Cndair CL6002C10
Aircraft serial
10165
Aircraft time
37,097 hours, 35,722 cycles
Part
Windshield
Part number
NP13932113
Part serial
14062H7389
Condition
Cracked
Location
Cockpit
Part time
12,000 hours, 10,816 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE ENROUTE FROM DCA TO VPS, THE CAPTAIN'S SIDE WINDSHIELD SHATTERED. DISPATCHER AND CREW MADE THE DECISION TO DIVERT TO CLT. EMERGENCY WAS DECLARED. FLIGHT HAS LANDED SAFELY AND WILL SWAP TO A SPARE AIRPLANE WHEN A GATE IN CLT BECOMES AVAILABLE. R & R CA WINDSHIELDS, IAW CRJ 700 AMM 56-11-01-000/400-801-A01-PSA. OPERATIONS CHECK AND LEAK CHECK OK.