Service difficulty report · Windshield · Cndair CL6002C10

Difficulty date
March 26, 2021
Submitted
March 29, 2021
Operation
Air carrier
Aircraft
N709PS
Make and model
Cndair CL6002C10
Aircraft serial
10165
Aircraft time
37,436 hours, 36,023 cycles
Part
Windshield
Part number
NP13932114
Part serial
12069H0882
Condition
Sparks
Location
Cockpit
Part time
518 hours, 460 cycles
Stage of operation
CL
How discovered
O
Nature of condition
M, B, J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMB THE CREW RECIEVED A RIGHT WINDSHIELD HEAT CAUTION MESSAGE. SPARKS AND FLAMES OCCURRED AT WHICH TIME THE WINDSHIELD CRACKED AND THE DASH STARTED TO MELT. THE CA TURNED OFF THE WINDSHIELD HEAT AND THE FLAMES DISSAPATED. THEY DECLARED AN EMERGENCY AND RETURNED TO CAK WHERE THEY LANDED SAFELY AND TAXIED THE PASSENGERS TO THE GATE. R&R RH WINDSHIELD IAW CRJ 700 AMM 56-11-01-000/400-801. REMOVED AND REPLACED THE SEALANT AROUND THE WINDSHIELD STRAP IAW CRJ700 AMM 56-11-01-000/400-801