Service difficulty report · Windshield · Cndair CL6002C10

Difficulty date
November 8, 2023
Submitted
November 9, 2023
Operation
Air carrier
Aircraft
N521AE
Make and model
Cndair CL6002C10
Aircraft serial
10142
Aircraft time
44,418 hours, 33,709 cycles
Part
Windshield
Part number
NP13932118
Part serial
18318H5045
Condition
Cracked
Location
Cockpit
Part time
8,549 hours, 7,659 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE FL300 THE FO NOTICED THE WIND SHIELD CRACKING. WITHIN SECONDS THEY RECEIVED A RH WINDSHIELD HEAT CAUTION MESSAGE AND DECLARED AN EMERGENCY / REMOVED AND REPLACED RH WINDSHIELD IAW CRJ AMM 56-11-01-000/400-801-A01-PSA. OPS AND LEAK CHECK GOOD.